Shipping policy

Processing Times

Our processing time varies by product and season.
Most orders ship within 5–10 business days, but custom and bulk orders may take longer. Lead times are listed on each product page.

Shipping Methods

We ship via USPS, UPS, or FedEx depending on the order size and destination.
Tracking information is provided once your order ships.

Shipping Delays

We are not responsible for:

• Carrier delays

• Packages marked as “delivered” but not received

• Incorrect addresses entered by the customer

Please double-check your shipping information before submitting your order.

Lost or Damaged Packages

If your package arrives damaged:

• Notify us within 7 days

• Provide photos of packaging + item
  We will work with you to correct the issue.

If a package is lost in transit, we will assist with filing a carrier claim.

Local Pickup

Local pickup in Glendale, AZ is available for some orders. Instructions will be provided after purchase.